Customer Service Agreement
These terms apply to every upholstery cleaning service booked with Turbo Clean Florida. By booking an appointment, you agree to the terms below.
Booking an appointment
Appointments can be requested through this website, by phone at (651) 315-1961, by email at Insta1ak1@gmail.com, or by messaging us on our social media pages. Your appointment is confirmed once we contact you and agree on a date and time. Please make sure the phone number you give us is correct so we can reach you to confirm.
Estimates and final price
Prices shown on this website, including in the online calculator, are estimates. The final price is confirmed after our technician reviews your items in person — it can depend on the size, fabric and condition of the furniture and on any additional treatment you approve on site. We will always confirm the final price with you before the cleaning starts.
Rescheduling and cancellation
You can reschedule or cancel your appointment free of charge up to 24 hours before the scheduled time — just call or message us. If you cancel or reschedule with less than 24 hours' notice, a $50 fee applies. The same $50 fee applies if our technician arrives for a confirmed appointment and cannot start the work — for example, if no one is home or we cannot access the furniture.
Payment
Payment is due once the cleaning is finished, within 20 minutes after the visit is completed. If a promotional discount code was applied to your booking, please mention it when your appointment is confirmed.
Preparing for your visit
Please clear small items, toys and breakables from the furniture and the area around it before we arrive, and make sure we have access to water and a power outlet. Pets are welcome in the home, but we ask that they stay in another room while the cleaning is in progress.
After the cleaning
Cleaned furniture typically dries within 6–24 hours, depending on the fabric, the room's ventilation and humidity. We recommend letting the furniture dry fully before sitting on it or replacing cushions and covers. Good airflow — open windows or a fan — speeds up drying.
Results and your satisfaction
We work hard to remove stains, odors and allergens, but some older or set-in stains may not come out completely; we will always tell you honestly what result to expect before we start. If something about the result concerns you, contact us as soon as possible after the visit and we will review it with you.
Changes to these terms
We may update these terms from time to time. The version published here applies to new bookings.
Contact us
Questions about these terms or your booking: call (651) 315-1961 or email Insta1ak1@gmail.com.
Last updated: November 1, 2026.